Documentação Técnica

Códigos e Descrições de Erros

Na resposta da chamada sempre existirá um campo chamado Status. Cada status está associado a um código de como ocorreu o processo durante a chamada, seja ele sucesso, erro ou um problema. Os códigos negativos, em geral, estão relacionados à problemas nos dados de entrada.

Abaixo, temos a tabela completa de retornos, em ordem decrescente de status:

Status Mensagem API HTTP StatusCode É Cobrável?
1703 WebHook waiting for hooked api response to save result WEBHOOK 200 False
1702 WebHook waiting for hooked api response to post back WEBHOOK 200 False
1701 WebHook received hooked api response WEBHOOK 200 False
1700 WebHook post back sent WEBHOOK 200 False
1501 AntiFraud execute successfully ANTIFRAUDMODEL 200 True
1401 SMS code Ok SMS 200 True
1400 The SMS was sent correctly! SMS 200 True
1300 Validated SDKLIVENESS 200 True
1200 Operação realizada com sucesso CONFIGAPI 200 False
1000 Token generated CONFIGAPI 200 False
316 Entrie found in list. Email was sent QUESTIONS 200 True
100 Validated IMAGEANALYSIS 200 True
93 Success FACEMATCH 1XN V2 200 True
92 Found info. The sides of the documents were sent inverted. VERIFYID 200 True
91 Validations OK BACKGROUNDCHECK 400 False
90 Approved BACKGROUNDCHECK 200 True
82 Success FACEMATCH 1XN 200 True
81 All Pictures Match FACEMATCH 1X1 200 True
80 Face picture match FACEMATCH 1X1 200 True
79 Found Info on Lottery VERIFYLOTTERY 200 True
78 Info aggregated. AGGREGATION 200 False
77 Image analysed in Manual Fallback. VERIFYID 200 True
76 Success FACEMATCH 1XN 200 True
75 Requisition sended to Manual Fallback. VERIFYID 200 True
74 Found info on Residence LIGHTRECEIPT 200 True
73 Found Info on Receipt VERIFYIMAGE_CC 200 True
72 Found Info on Invoice VERIFYINVOICES 200 True
71 Found Info on Image VERIFYIMAGE 200 True
70 Found info VERIFYID 200 True
62 Success IMAGEQUALITY 200 False
61 Success IMAGEQUALITY 200 False
60 Success IMAGEQUALITY 200 True
59 Success IMAGEQUALITY 200 True
40 Found info to classify CLASSIFYID 200 False
34 Is on TrackMeWhiteList QUESTIONS 200 True
33 Is on WhiteList QUESTIONS 200 True
32 Is on Watchlist QUESTIONS 200 True
31 Velocity Validation Passed QUESTIONS 200 False
3 Data validation ok QUESTIONS 200 False
1 Validated ANSWERS 200 True
0 Generated QUESTIONS 200 True
-1 Not validated ANSWERS 200 True
-2 Not validated ANSWERS 200 True
-5 Frontend user response timeout ANSWERS 200 True
-100 An error occurred while building the questions QUESTIONS 512 False
-101 Not enough information QUESTIONS 312 True
-102 Build questionnaire timeout QUESTIONS 512 False
-103 Check Essential questions config. QUESTIONS 313 True
-110 Invalid domain QUESTIONS 401 False
-111 Access denied ALL 401 False
-112 Insufficient input parameters QUESTIONS 400 False
-113 Not enough selected questions QUESTIONS 400 False
-114 An error occurred while generating the questions QUESTIONS 512 False
-115 CPF Belongs to minor ALL 200 False
-116 CPF not found from other documents QUESTIONS 200 False
-117 No event was found for the received TicketID QUESTIONS 401 False
-118 Default client configuration not set VERIFYID 412 False
-119 The provided TicketID was already used QUESTIONS 400 False
-120 Error loading domain/group configurations ALL 400 False
-121 Domain/group configurations with invalid question count QUESTIONS 512 False
-122 Domain/group configurations with invalid options per question count QUESTIONS 512 False
-123 Invalid MinScore QUESTIONS 512 False
-124 Essential questions greater than half of total questions QUESTIONS 513 False
-127 Number of Info types with questions marked as essential lower than essential questions total. QUESTIONS 516 False
-130 Error loading question details ALL 512 False
-140 Sended image has big resolution. IMAGEANALYSIS 400 False
-141 ModelVariant should only be: balanced, min_risk or min_attrition. IMAGEANALYSISV2 400 False
-200 An error occurred while checking answers ANSWERS 512 False
-201 Invalid domain ANSWERS 401 False
-202 Invalid TicketId ANSWERS 400 False
-203 Invalid questionnaire ANSWERS 400 False
-204 Questionnaire expired ANSWERS 200 True
-205 Access denied ANSWERS 401 False
-206 Configuration Error ANSWERS 400 False
-207 Not Enought Answers ANSWERS 400 True
-300 Error has occurred in the Image Analysis. IMAGEANALYSIS 200 False
-301 Invalid CPF QUESTIONS 200 True
-302 Email risk too high QUESTIONS 200 True
-303 Input name doesn't match with official name QUESTIONS 200 True
-304 CPF suspected of obit QUESTIONS 200 True
-305 Invalid CPF Size QUESTIONS 200 False
-307 Questionnaire already answered ANSWERS 400 True
-308 Blocked by Velocity validation QUESTIONS 200 True
-309 Blocked by Black List validation QUESTIONS 200 True
-310 An error has occurred in the API. IMAGEANALYSIS 512 False
-311 Blocked by TrackMe validation QUESTIONS 200 True
-312 Blocked by TrackMe Black List validation QUESTIONS 200 True
-313 Missing TrackMe validation input QUESTIONS 200 True
-314 Blocked by TrackMe IP Velocity QUESTIONS 200 True
-315 Missing BigID validation input QUESTIONS 512 False
-316 CPF status not ok QUESTIONS 200 True
-317 Entrie found in list. But Email was not sent QUESTIONS 200 True
-318 Under minimum allowed age QUESTIONS 200 True
-319 Blocked by IP Velocity validation QUESTIONS 200 True
-320 This TicketId has reached the request limit ALL 400 True
-321 This TicketId is not from this request type ALL 400 False
-322 Image within url don't exist ALL 400 False
-323 The TicketId sended is invalid or don't exist. AGGREGATION 400 False
-324 The aggregation type sended is invalid or don't exist. AGGREGATION 400 False
-325 No documents were found to agreggate AGGREGATION 200 False
-401 It is necessary to be logged in to complete this operation ALL 401 False
-410 An error occurred during the Classify service execution CLASSIFYID 512 False
-411 No DOC picture was provided to classify CLASSIFYID 400 False
-412 No info was found to classify the provided picture CLASSIFYID 200 False
-413 The DOC picture is not on base64 or URL format CLASSIFYID 400 False
-500 BigBoost Access Denied ALL 401 False
-501 BigBoost not configured ALL 401 False
-600 An error occurred while getting questionnaire event EVENTS 200 False
-601 Invalid domain EVENTS 512 False
-602 Access denied EVENTS 401 False
-603 No record found EVENTS 200 False
-604 Invalid Parameters EVENTS 400 False
-605 Event query was successful EVENTS 200 False
-650 Bad request. No parameter was provided. IMAGEQUALITY 400 False
-651 Bad request. Wrong input key parameter. Must have 'image'. IMAGEQUALITY 400 False
-652 Bad request. Wrong base64 string input parameter. IMAGEQUALITY 400 False
-653 No token was provided in request IMAGEQUALITY 403 False
-654 The image is truncated. IMAGEQUALITY 400 False
-655 Access Denied, Your token is expired IMAGEQUALITY 403 False
-656 Access Denied, Check your credentials IMAGEQUALITY 403 False
-660 An error occurred during ImageQuality execution. IMAGEQUALITY 512 False
-661 An error occurred during Face Modules execution. IMAGEQUALITY 512 False
-662 An error occurred during Document Modules execution. IMAGEQUALITY 512 False
-663 The DOC picture is not on base64 or URL format IMAGEQUALITY 400 False
-664 An error occurred during FaceQuality execution. IMAGEQUALITY 512 False
-700 The face picture and the document picture does not match VERIFYID 200 True
-701 An error occurred during the OCR service execution VERIFYID 512 False
-702 No DOC picture was provided VERIFYID 400 False
-703 No facial picture was provided VERIFYID 400 False
-704 No info was found on the provided picture VERIFYID 200 True
-705 The DOC picture is not on correct base64 VERIFYID 400 False
-706 The Facial picture is not on correct base64 VERIFYID 400 False
-707 No picture was provided VERIFYIMAGE 200 False
-708 The provided image URL is not OK VERIFYIMAGE 200 False
-709 The image is not on Base64 VERIFYIMAGE 200 False
-710 An error occurred during the Image OCR execution VERIFYIMAGE 512 False
-711 No info was found on the provided picture VERIFYIMAGE 200 True
-712 No info was found on the provided picture VERIFYINVOICES 200 True
-713 An error occurred during the Invoice OCR execution VERIFYINVOICES 512 False
-714 The image is not on Base64 VERIFYINVOICES 200 False
-715 The provided invoice image URL is not OK VERIFYINVOICES 200 False
-716 No picture was provided VERIFYINVOICES 200 False
-717 Suspicious URL ALL 400 False
-718 No Doctype was provided. VERIFYID 400 True
-719 No info was found on the provided picture VERIFYLOTTERY 200 True
-721 No info was found on the provided picture VERIFYIMAGE_CC 200 True
-723 An error occurred during the Lottery OCR execution VERIFYLOTTERY 512 False
-726 No picture was provided VERIFYLOTTERY 200 False
-730 Missing mandatory parameters for SerPro API Call VERIFYID 200 True
-731 Missing Serpro Token VERIFYID 401 False
-732 Found info in OCR, but some error occured during SerproAPI VERIFYID 200 True
-733 The DocType provided does not exist. VERIFYID 400 False
-800 The face pictures does not match FACEMATCH 1X1 200 True
-801 An error occurred during the Face Match execution FACEMATCH 1X1 512 False
-802 No Base Face picture was provided FACEMATCH 1X1 400 False
-803 No Comparative Face picture was provided FACEMATCH 1X1 400 False
-804 Base Facial image is not on Base64 FACEMATCH 1X1 400 False
-805 Comparative Facial image is not on Base64 FACEMATCH 1X1 400 False
-806 The provided image URL is not OK FACEMATCH 1X1 400 False
-807 Not enought images were provided FACEMATCH 1X1 400 False
-808 No match was found FACEMATCH 1XN 200 True
-809 Image in base64 is incorrect or dont exist FACEMATCH 1XN 400 False
-810 Image within URL dont exist FACEMATCH 1XN 400 False
-811 Insufficient input parameters FACEMATCH 1XN 400 False
-812 Image dont exist FACEMATCH 1XN 400 False
-813 An error occurred during the FaceMatch execution FACEMATCH 1XN 512 False
-814 One request key is wrong FACEMATCH 1X1 400 False
-815 There are no faces in the image. FACEMATCH 1XN 200 True
-816 The images sent are identical! FACEMATCH 1X1 400 False
-817 No match was found FACEMATCH 1XN V2 200 True
-818 An error occurred during the FaceMatch execution FACEMATCH 1XN V2 512 False
-819 There are no faces in the image. FACEMATCH 1XN V2 200 True
-820 Configuration Request Values are out off range! FACEMATCH 1XN V2 512 False
-821 Face collection not registered under subdomain FACEMATCH 1XN 400 False
-901 Document Birthday and Official Birthday does not match VERIFYID 200 True
-902 Age is under eighteen VERIFYID 200 True
-903 Age is above one hundred VERIFYID 200 True
-904 Difference between firt qualification date and birthday date is under eighteen VERIFYID 200 True
-905 Difference between firt qualification date and birthday date is above one hundred VERIFYID 200 True
-906 First qualification date is greater than the valid date VERIFYID 200 True
-907 Document expired VERIFYID 200 True
-908 Document is about sixty days or less to expire VERIFYID 200 True
-909 Document has more than five years to expire VERIFYID 200 True
-910 Birthday date is greater than the expiration date VERIFYID 200 True
-911 Expedition date is greater than the expiration date VERIFYID 200 True
-912 Birthday date is greater than the expedition date VERIFYID 200 True
-913 First qualification date is greater than the expedition date VERIFYID 200 True
-914 First qualification date is greater than the birthday date VERIFYID 200 True
-915 The size of the image that you are trying to execute is too large VERIFYID 400 False
-916 The base64 is not in a accepted type ALL 400 False
-917 VERIFYID 400 False
-918 An error occured during image processing VERIFYID 512 False
-919 Only one page of a pdf document is accepted ALL 400 False
-920 The pdf document is corrupted ALL 400 False
-921 The tiff document is corrupted ALL 400 False
-922 Document has more than three years to expire VERIFYID 200 True
-923 Document has more than ten years to expire VERIFYID 200 True
-924 Suspicious information VERIFYID 200 True
-925 Identical image previously submited VERIFYID 200 True
-1000 Access denied CONFIGAPI 401 False
-1001 An error ocurred while generating the token. CONFIGAPI 512 False
-1002 The provided Expiration value is above the 3650 limit. Please provide an integer between 1 and 3650. CONFIGAPI 401 False
-1100 Not Approved BACKGROUNDCHECK 200 True
-1101 An error occurred while checking person BACKGROUNDCHECK 512 False
-1102 No Info BACKGROUNDCHECK 200 False
-1103 Insufficient input parameters BACKGROUNDCHECK 400 False
-1104 Invalid CPF BACKGROUNDCHECK 400 False
-1105 Invalid CNPJ BACKGROUNDCHECK 400 False
-1106 Email risk is too high BACKGROUNDCHECK 400 False
-1107 An error has occurred in email validation, please, contact the support BACKGROUNDCHECK 400 False
-1108 This group don't have a configuration for the BackgroundCheck product, please, contact the support BACKGROUNDCHECK 400 False
-1109 This cpf is in the black list! BACKGROUNDCHECK 400 True
-1110 This cnpj is in the black list! BACKGROUNDCHECK 400 True
-1111 Blocked by Velocity validation BACKGROUNDCHECK 400 True
-1112 Blocked by IP Velocity validation BACKGROUNDCHECK 400 True
-1114 Missing parameters in request BACKGROUNDCHECK 400 False
-1115 An error has ocurred BACKGROUNDCHECK 500 False
-1126 Invalid BigBoost token, check your configuration. BACKGROUNDCHECK 403 False
-1127 BigBoost token expired, check your configuration. BACKGROUNDCHECK 403 False
-1128 BigBoost user error: BACKGROUNDCHECK 403 False
-1200 Acesso negado CONFIGAPI 200 False
-1201 Faltam parâmetros. Os parâmetros obrigatórios são: KEY, BEHAVIOUR, GROUPCONFIGURATIONNAME CONFIGAPI 200 False
-1202 O parâmetro BEHAVIOUR aceita somente: UPDATE ou OVERWRITE CONFIGAPI 200 False
-1203 O parâmetro KEY aceita somente: CPF ou CRM CONFIGAPI 200 False
-1204 Algum valor dentro da lista não é válido CONFIGAPI 200 False
-1205 Não foi possível recuparar informações do grupo de configuração CONFIGAPI 200 False
-1206 O parâmetro KEY aceita somente: CPF ou CNPJ CONFIGAPI 200 False
-1301 Not Validated SDKLIVENESS 200 True
-1311 Access denied SDKLIVENESS 401 False
-1314 An Error occurred while processing the liveness proof SDKLIVENESS 512 False
-1400 The SMS was not sent correctly! SMS 200 False
-1401 The user has no SMS Config! SMS 400 False
-1402 An error occured during the SMS execution SMS 512 False
-1403 The phone sent is not in a correct format! SMS 400 False
-1404 SMS code expired SMS 200 True
-1405 Wrong SMS code SMS 200 True
-1406 The ticketid sent is invalid or null! SMS 400 True
-1407 Maximum number of rechecks reached, send another SMS! SMS 200 True
-1501 An error occurred during the AntiFraud API execution ANTIFRAUDMODEL 512 False
-1502 The given AntiFraud API type doesn't exist! ANTIFRAUDMODEL 400 False
-1503 Invalid CPF ANTIFRAUDMODEL 200 False
-1700 WebHook internal sever error WEBHOOK 512 False
-1701 Missing S3 Private Keys parameters ALL 400 False
-1701 Invalid API name or empty body ALL 400 False
-1701 Postabck url not found WEBHOOK 400 False