Códigos e Descrições de Erros

Na resposta da chamada sempre existirá um campo chamado Status. Cada status está associado a um código de como ocorreu o processo durante a chamada, seja ele sucesso, erro ou um problema. Os códigos negativos, em geral, estão relacionados à problemas nos dados de entrada.

Abaixo, temos a tabela completa de retornos, em ordem decrescente de status:

Status	Mensagem	API	HTTP StatusCode	É Cobrável?
1703	WebHook waiting for hooked api response to save result	WEBHOOK	200	False
1702	WebHook waiting for hooked api response to post back	WEBHOOK	200	False
1701	WebHook received hooked api response	WEBHOOK	200	False
1700	WebHook post back sent	WEBHOOK	200	False
1501	AntiFraud execute successfully	ANTIFRAUDMODEL	200	True
1401	SMS code Ok	SMS	200	True
1400	The SMS was sent correctly!	SMS	200	True
1300	Validated	SDKLIVENESS	200	True
1200	Operação realizada com sucesso	CONFIGAPI	200	False
1000	Token generated	CONFIGAPI	200	False
316	Entrie found in list. Email was sent	QUESTIONS	200	True
100	Validated	IMAGEANALYSIS	200	True
93	Success	FACEMATCH 1XN V2	200	True
92	Found info. The sides of the documents were sent inverted.	VERIFYID	200	True
91	Validations OK	BACKGROUNDCHECK	400	False
90	Approved	BACKGROUNDCHECK	200	True
82	Success	FACEMATCH 1XN	200	True
81	All Pictures Match	FACEMATCH 1X1	200	True
80	Face picture match	FACEMATCH 1X1	200	True
79	Found Info on Lottery	VERIFYLOTTERY	200	True
78	Info aggregated.	AGGREGATION	200	False
77	Image analysed in Manual Fallback.	VERIFYID	200	True
76	Success	FACEMATCH 1XN	200	True
75	Requisition sended to Manual Fallback.	VERIFYID	200	True
74	Found info on Residence	LIGHTRECEIPT	200	True
73	Found Info on Receipt	VERIFYIMAGE_CC	200	True
72	Found Info on Invoice	VERIFYINVOICES	200	True
71	Found Info on Image	VERIFYIMAGE	200	True
70	Found info	VERIFYID	200	True
62	Success	IMAGEQUALITY	200	False
61	Success	IMAGEQUALITY	200	False
60	Success	IMAGEQUALITY	200	True
59	Success	IMAGEQUALITY	200	True
40	Found info to classify	CLASSIFYID	200	False
34	Is on TrackMeWhiteList	QUESTIONS	200	True
33	Is on WhiteList	QUESTIONS	200	True
32	Is on Watchlist	QUESTIONS	200	True
31	Velocity Validation Passed	QUESTIONS	200	False
3	Data validation ok	QUESTIONS	200	False
1	Validated	ANSWERS	200	True
0	Generated	QUESTIONS	200	True
-1	Not validated	ANSWERS	200	True
-2	Not validated	ANSWERS	200	True
-5	Frontend user response timeout	ANSWERS	200	True
-100	An error occurred while building the questions	QUESTIONS	512	False
-101	Not enough information	QUESTIONS	312	True
-102	Build questionnaire timeout	QUESTIONS	512	False
-103	Check Essential questions config.	QUESTIONS	313	True
-110	Invalid domain	QUESTIONS	401	False
-111	Access denied	ALL	401	False
-112	Insufficient input parameters	QUESTIONS	400	False
-113	Not enough selected questions	QUESTIONS	400	False
-114	An error occurred while generating the questions	QUESTIONS	512	False
-115	CPF Belongs to minor	ALL	200	False
-116	CPF not found from other documents	QUESTIONS	200	False
-117	No event was found for the received TicketID	QUESTIONS	401	False
-118	Default client configuration not set	VERIFYID	412	False
-119	The provided TicketID was already used	QUESTIONS	400	False
-120	Error loading domain/group configurations	ALL	400	False
-121	Domain/group configurations with invalid question count	QUESTIONS	512	False
-122	Domain/group configurations with invalid options per question count	QUESTIONS	512	False
-123	Invalid MinScore	QUESTIONS	512	False
-124	Essential questions greater than half of total questions	QUESTIONS	513	False
-127	Number of Info types with questions marked as essential lower than essential questions total.	QUESTIONS	516	False
-130	Error loading question details	ALL	512	False
-140	Sended image has big resolution.	IMAGEANALYSIS	400	False
-141	ModelVariant should only be: balanced, min_risk or min_attrition.	IMAGEANALYSISV2	400	False
-200	An error occurred while checking answers	ANSWERS	512	False
-201	Invalid domain	ANSWERS	401	False
-202	Invalid TicketId	ANSWERS	400	False
-203	Invalid questionnaire	ANSWERS	400	False
-204	Questionnaire expired	ANSWERS	200	True
-205	Access denied	ANSWERS	401	False
-206	Configuration Error	ANSWERS	400	False
-207	Not Enought Answers	ANSWERS	400	True
-300	Error has occurred in the Image Analysis.	IMAGEANALYSIS	200	False
-301	Invalid CPF	QUESTIONS	200	True
-302	Email risk too high	QUESTIONS	200	True
-303	Input name doesn't match with official name	QUESTIONS	200	True
-304	CPF suspected of obit	QUESTIONS	200	True
-305	Invalid CPF Size	QUESTIONS	200	False
-307	Questionnaire already answered	ANSWERS	400	True
-308	Blocked by Velocity validation	QUESTIONS	200	True
-309	Blocked by Black List validation	QUESTIONS	200	True
-310	An error has occurred in the API.	IMAGEANALYSIS	512	False
-311	Blocked by TrackMe validation	QUESTIONS	200	True
-312	Blocked by TrackMe Black List validation	QUESTIONS	200	True
-313	Missing TrackMe validation input	QUESTIONS	200	True
-314	Blocked by TrackMe IP Velocity	QUESTIONS	200	True
-315	Missing BigID validation input	QUESTIONS	512	False
-316	CPF status not ok	QUESTIONS	200	True
-317	Entrie found in list. But Email was not sent	QUESTIONS	200	True
-318	Under minimum allowed age	QUESTIONS	200	True
-319	Blocked by IP Velocity validation	QUESTIONS	200	True
-320	This TicketId has reached the request limit	ALL	400	True
-321	This TicketId is not from this request type	ALL	400	False
-322	Image within url don't exist	ALL	400	False
-323	The TicketId sended is invalid or don't exist.	AGGREGATION	400	False
-324	The aggregation type sended is invalid or don't exist.	AGGREGATION	400	False
-325	No documents were found to agreggate	AGGREGATION	200	False
-401	It is necessary to be logged in to complete this operation	ALL	401	False
-410	An error occurred during the Classify service execution	CLASSIFYID	512	False
-411	No DOC picture was provided to classify	CLASSIFYID	400	False
-412	No info was found to classify the provided picture	CLASSIFYID	200	False
-413	The DOC picture is not on base64 or URL format	CLASSIFYID	400	False
-500	BigBoost Access Denied	ALL	401	False
-501	BigBoost not configured	ALL	401	False
-600	An error occurred while getting questionnaire event	EVENTS	200	False
-601	Invalid domain	EVENTS	512	False
-602	Access denied	EVENTS	401	False
-603	No record found	EVENTS	200	False
-604	Invalid Parameters	EVENTS	400	False
-605	Event query was successful	EVENTS	200	False
-650	Bad request. No parameter was provided.	IMAGEQUALITY	400	False
-651	Bad request. Wrong input key parameter. Must have 'image'.	IMAGEQUALITY	400	False
-652	Bad request. Wrong base64 string input parameter.	IMAGEQUALITY	400	False
-653	No token was provided in request	IMAGEQUALITY	403	False
-654	The image is truncated.	IMAGEQUALITY	400	False
-655	Access Denied, Your token is expired	IMAGEQUALITY	403	False
-656	Access Denied, Check your credentials	IMAGEQUALITY	403	False
-660	An error occurred during ImageQuality execution.	IMAGEQUALITY	512	False
-661	An error occurred during Face Modules execution.	IMAGEQUALITY	512	False
-662	An error occurred during Document Modules execution.	IMAGEQUALITY	512	False
-663	The DOC picture is not on base64 or URL format	IMAGEQUALITY	400	False
-664	An error occurred during FaceQuality execution.	IMAGEQUALITY	512	False
-700	The face picture and the document picture does not match	VERIFYID	200	True
-701	An error occurred during the OCR service execution	VERIFYID	512	False
-702	No DOC picture was provided	VERIFYID	400	False
-703	No facial picture was provided	VERIFYID	400	False
-704	No info was found on the provided picture	VERIFYID	200	True
-705	The DOC picture is not on correct base64	VERIFYID	400	False
-706	The Facial picture is not on correct base64	VERIFYID	400	False
-707	No picture was provided	VERIFYIMAGE	200	False
-708	The provided image URL is not OK	VERIFYIMAGE	200	False
-709	The image is not on Base64	VERIFYIMAGE	200	False
-710	An error occurred during the Image OCR execution	VERIFYIMAGE	512	False
-711	No info was found on the provided picture	VERIFYIMAGE	200	True
-712	No info was found on the provided picture	VERIFYINVOICES	200	True
-713	An error occurred during the Invoice OCR execution	VERIFYINVOICES	512	False
-714	The image is not on Base64	VERIFYINVOICES	200	False
-715	The provided invoice image URL is not OK	VERIFYINVOICES	200	False
-716	No picture was provided	VERIFYINVOICES	200	False
-717	Suspicious URL	ALL	400	False
-718	No Doctype was provided.	VERIFYID	400	True
-719	No info was found on the provided picture	VERIFYLOTTERY	200	True
-721	No info was found on the provided picture	VERIFYIMAGE_CC	200	True
-723	An error occurred during the Lottery OCR execution	VERIFYLOTTERY	512	False
-726	No picture was provided	VERIFYLOTTERY	200	False
-730	Missing mandatory parameters for SerPro API Call	VERIFYID	200	True
-731	Missing Serpro Token	VERIFYID	401	False
-732	Found info in OCR, but some error occured during SerproAPI	VERIFYID	200	True
-733	The DocType provided does not exist.	VERIFYID	400	False
-800	The face pictures does not match	FACEMATCH 1X1	200	True
-801	An error occurred during the Face Match execution	FACEMATCH 1X1	512	False
-802	No Base Face picture was provided	FACEMATCH 1X1	400	False
-803	No Comparative Face picture was provided	FACEMATCH 1X1	400	False
-804	Base Facial image is not on Base64	FACEMATCH 1X1	400	False
-805	Comparative Facial image is not on Base64	FACEMATCH 1X1	400	False
-806	The provided image URL is not OK	FACEMATCH 1X1	400	False
-807	Not enought images were provided	FACEMATCH 1X1	400	False
-808	No match was found	FACEMATCH 1XN	200	True
-809	Image in base64 is incorrect or dont exist	FACEMATCH 1XN	400	False
-810	Image within URL dont exist	FACEMATCH 1XN	400	False
-811	Insufficient input parameters	FACEMATCH 1XN	400	False
-812	Image dont exist	FACEMATCH 1XN	400	False
-813	An error occurred during the FaceMatch execution	FACEMATCH 1XN	512	False
-814	One request key is wrong	FACEMATCH 1X1	400	False
-815	There are no faces in the image.	FACEMATCH 1XN	200	True
-816	The images sent are identical!	FACEMATCH 1X1	400	False
-817	No match was found	FACEMATCH 1XN V2	200	True
-818	An error occurred during the FaceMatch execution	FACEMATCH 1XN V2	512	False
-819	There are no faces in the image.	FACEMATCH 1XN V2	200	True
-820	Configuration Request Values are out off range!	FACEMATCH 1XN V2	512	False
-821	Face collection not registered under subdomain	FACEMATCH 1XN	400	False
-901	Document Birthday and Official Birthday does not match	VERIFYID	200	True
-902	Age is under eighteen	VERIFYID	200	True
-903	Age is above one hundred	VERIFYID	200	True
-904	Difference between firt qualification date and birthday date is under eighteen	VERIFYID	200	True
-905	Difference between firt qualification date and birthday date is above one hundred	VERIFYID	200	True
-906	First qualification date is greater than the valid date	VERIFYID	200	True
-907	Document expired	VERIFYID	200	True
-908	Document is about sixty days or less to expire	VERIFYID	200	True
-909	Document has more than five years to expire	VERIFYID	200	True
-910	Birthday date is greater than the expiration date	VERIFYID	200	True
-911	Expedition date is greater than the expiration date	VERIFYID	200	True
-912	Birthday date is greater than the expedition date	VERIFYID	200	True
-913	First qualification date is greater than the expedition date	VERIFYID	200	True
-914	First qualification date is greater than the birthday date	VERIFYID	200	True
-915	The size of the image that you are trying to execute is too large	VERIFYID	400	False
-916	The base64 is not in a accepted type	ALL	400	False
-917		VERIFYID	400	False
-918	An error occured during image processing	VERIFYID	512	False
-919	Only one page of a pdf document is accepted	ALL	400	False
-920	The pdf document is corrupted	ALL	400	False
-921	The tiff document is corrupted	ALL	400	False
-922	Document has more than three years to expire	VERIFYID	200	True
-923	Document has more than ten years to expire	VERIFYID	200	True
-1000	Access denied	CONFIGAPI	401	False
-1001	An error ocurred while generating the token.	CONFIGAPI	512	False
-1002	The provided Expiration value is above the 3650 limit. Please provide an integer between 1 and 3650.	CONFIGAPI	401	False
-1100	Not Approved	BACKGROUNDCHECK	200	True
-1101	An error occurred while checking person	BACKGROUNDCHECK	512	False
-1102	No Info	BACKGROUNDCHECK	200	False
-1103	Insufficient input parameters	BACKGROUNDCHECK	400	False
-1104	Invalid CPF	BACKGROUNDCHECK	400	False
-1105	Invalid CNPJ	BACKGROUNDCHECK	400	False
-1106	Email risk is too high	BACKGROUNDCHECK	400	False
-1107	An error has occurred in email validation, please, contact the support	BACKGROUNDCHECK	400	False
-1108	This group don't have a configuration for the BackgroundCheck product, please, contact the support	BACKGROUNDCHECK	400	False
-1109	This cpf is in the black list!	BACKGROUNDCHECK	400	True
-1110	This cnpj is in the black list!	BACKGROUNDCHECK	400	True
-1111	Blocked by Velocity validation	BACKGROUNDCHECK	400	True
-1112	Blocked by IP Velocity validation	BACKGROUNDCHECK	400	True
-1114	Missing parameters in request	BACKGROUNDCHECK	400	False
-1115	An error has ocurred	BACKGROUNDCHECK	500	False
-1126	Invalid BigBoost token, check your configuration.	BACKGROUNDCHECK	403	False
-1127	BigBoost token expired, check your configuration.	BACKGROUNDCHECK	403	False
-1128	BigBoost user error:	BACKGROUNDCHECK	403	False
-1200	Acesso negado	CONFIGAPI	200	False
-1201	Faltam parâmetros. Os parâmetros obrigatórios são: KEY, BEHAVIOUR, GROUPCONFIGURATIONNAME	CONFIGAPI	200	False
-1202	O parâmetro BEHAVIOUR aceita somente: UPDATE ou OVERWRITE	CONFIGAPI	200	False
-1203	O parâmetro KEY aceita somente: CPF ou CRM	CONFIGAPI	200	False
-1204	Algum valor dentro da lista não é válido	CONFIGAPI	200	False
-1205	Não foi possível recuparar informações do grupo de configuração	CONFIGAPI	200	False
-1206	O parâmetro KEY aceita somente: CPF ou CNPJ	CONFIGAPI	200	False
-1301	Not Validated	SDKLIVENESS	200	True
-1311	Access denied	SDKLIVENESS	401	False
-1314	An Error occurred while processing the liveness proof	SDKLIVENESS	512	False
-1400	The SMS was not sent correctly!	SMS	200	False
-1401	The user has no SMS Config!	SMS	400	False
-1402	An error occured during the SMS execution	SMS	512	False
-1403	The phone sent is not in a correct format!	SMS	400	False
-1404	SMS code expired	SMS	200	True
-1405	Wrong SMS code	SMS	200	True
-1406	The ticketid sent is invalid or null!	SMS	400	True
-1407	Maximum number of rechecks reached, send another SMS!	SMS	200	True
-1501	An error occurred during the AntiFraud API execution	ANTIFRAUDMODEL	512	False
-1502	The given AntiFraud API type doesn't exist!	ANTIFRAUDMODEL	400	False
-1503	Invalid CPF	ANTIFRAUDMODEL	200	False
-1700	WebHook internal sever error	WEBHOOK	512	False
-1701	Missing S3 Private Keys parameters	ALL	400	False
-1701	Invalid API name or empty body	ALL	400	False
-1701	Postabck url not found	WEBHOOK	400	False